Why is this conditioner silicone-free and does that make a difference?
Silicones coat the hair in a waterproof film that creates the sensation of smoothness but doesn't actually hydrate. Over time they build up on the hair and scalp, leaving hair limp and scalps irritated. MooGoo uses Jojoba Oil, Olive Oil, and Hydrolysed Milk Protein instead - ingredients that absorb into the hair shaft to deliver real moisture and strength rather than surface coating. The result is hair that feels genuinely soft and healthy rather than artificially slippery.
Is this suitable for sensitive or problem-prone scalps?
Yes. The formula was originally developed for a family member with a super-sensitive, itchy scalp, so it was built from the ground up without common irritants. It is suitable for those with dry, itchy, or sensitive scalps and those prone to eczema, psoriasis, or seborrheic dermatitis. For more targeted flake and itch management, the MooGoo Flake-Free Conditioner (which adds Menthol and additional scalp-active ingredients) may be a better fit.
Can I use this on curly or frizzy hair?
Yes - curly-haired customers consistently rate it highly for smoothing frizz and defining curls without the weight or build-up of silicone conditioners. Some customers also use it as a co-wash (the no-poo method) in place of shampoo, applying it to wet hair, working through, and rinsing.
Is this colour-safe?
Yes. The formula is free from harsh detergents and sulphates, making it safe for colour-treated and chemically processed hair.
What is Milk Protein and does this product contain actual milk?
No - there is no fresh milk in the formula. The product uses Hydrolysed Milk Protein, a processed ingredient derived from milk that has been broken down into smaller protein fragments. It absorbs easily into every layer of the hair cuticle, creating a protective protein layer that revitalises the hair's natural protective coating and supports strength and vitality. Those with a known dairy allergy or sensitivity should use caution.
Is this product safe during pregnancy and for children?
Yes. The formula is free from silicones, harsh chemicals, and synthetic fragrances, making it safe for use during pregnancy and on children including babies.